Cultural Intelligence

This course is only for participants who need to complete Elective CPD points

This course covers the following topics:

  • Introduction to Cultural Intelligence (with a focus on nationality and age);

  • Why do we need to be ‘culturally intelligent’?

  • Perception and impact on our behaviours;

  • How to show respect to people from different cultures;

  • Understanding how to negotiate with different cultures;

  • Service standards and how they may be varied to suit different needs;

  • The Head, Body and Heart - working together to understand cultural intelligence in real estate;

Book this course as a online 3.5 CPD Point Elective:
 

Important booking information:

For those who have booked online before:

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For first time users:

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